Carpet Cleaning in Niles, IL

If you need carpet cleaning in Niles, you’re about 6 miles from our door. Carpet Cleaning Group works out of 3652 N Milwaukee Ave, so it’s one straight drive up Milwaukee Avenue to reach you. We’re a family business, and we’ve been at this since 2014.

Our crews work all over ZIP 60714, from Touhy Avenue near the Leaning Tower up to the streets around Golf Mill. In this village, most calls start in the same place: downstairs.

Carpet Cleaning in Niles Starts in the Basement

Much of Niles was built in the 1950s and 1960s. Subdivisions like Grennan Heights, Oakton Manor, Gen Mor, and Niles Terrace are full of three-bedroom houses from that era. If yours has a finished basement, it may double as the family room, the guest room, or both.

Finished basement carpet before cleaning by Carpet Cleaning Group, serving Niles, IL

That basement is also where water shows up. Niles has dealt with flooding since the 1970s. In September 2008, the area got about 9.5 inches of rain in 15 hours, and the village answered with a Stormwater Relief Program, finished in June 2012.

Since then, Niles has paid more than $1.5 million to over 400 homeowners for flood control work, according to ICMA. That work helps. Still, a big enough storm can push water into a basement, and the carpet soaks it up before anything else.

The First 24 Hours After a Basement Backup

What you do in the first day makes a real difference. Here’s the order we recommend.

  1. Keep people and pets off it. Sewer water carries bacteria. Stay off the wet carpet until it’s been cleaned.
  2. Take photos first. Shoot the water line, the carpet, and anything sitting in it before you move a thing.
  3. Check your policy. Most standard homeowners policies leave out sewer backup unless you added a rider for it.
  4. Get rugs and furniture off the floor. Area rugs and wood legs wick water up fast.
  5. Start moving air. Run fans and a dehumidifier, and keep the basement door open.
  6. Call before you rip anything out. The pad decides what can be saved. We check it first and give you a straight answer.
Water extraction from a flooded basement carpet by Carpet Cleaning Group, serving Niles, IL

We clean carpet after sewer backups and after clear-water leaks from a water heater or washer. Our water damage carpet restoration page walks through how we assess a wet room.

Why a Basement Smells Again After It Dries

A musty smell that comes back a week later is a common basement problem. It usually comes from the pad, not the carpet on top. If the pad stayed damp, the odor keeps coming up through the fibers.

That’s why we look at the pad before we quote. If cleaning will fix it, we’ll say so. If the pad needs to go, we’ll tell you that too. For a stale smell with no water involved, deep carpet cleaning is usually the answer.

Below grade, carpet dries slower than it does upstairs. Plan on at least 4 to 6 hours, and keep a fan or dehumidifier running to help it along.

Fan drying basement carpet after steam cleaning by Carpet Cleaning Group, serving Niles, IL

Niles Carpet Cleaning Prices

Your basement gets one flat price, as long as it’s 450 sq. ft. or less. We won’t split it into three rooms.

  • Basement, up to 450 sq. ft.: $180
  • Room, up to 150 sq. ft.: $60
  • Hallway, up to 75 sq. ft.: $30
  • Staircase, up to 16 stairs: $60, or $5 per stair

Take a three-bedroom ranch. Clean the living room, all three bedrooms, the hallway, and a finished basement, and the bill is $450, assuming each room is 150 sq. ft. or smaller.

Paying with a card? A 3.7% processing fee brings that to $466.65. Cash or a check skips it. The $180 minimum applies to every visit. Pet odor, disinfectant, or protectant is an optional $30 a room, and there are no fuel or parking charges.

Every Niles visit includes:

  • ✓ A pad check before we quote wet carpet
  • ✓ One flat price for a basement up to 450 sq. ft.
  • ✓ Products that are Green Seal certified and non-toxic
  • ✓ A free estimate, with no charge for fuel or parking
  • ✓ Our 100% satisfaction guarantee

Upstairs, Too

Bedrooms, hallways, and stairs get hot water extraction. If the family room couch or the recliners need help, we do upholstery cleaning on the same trip.

Gray recliner sofa after upholstery cleaning by Carpet Cleaning Group, serving Niles, IL

Kitchen and bath floors? We clean tile and grout as well. For area and wool rugs, ask about pickup when you call. And if a pet left a mark that soaked deep, our pet odor removal treatment goes after it at the source.

Father and child playing on a freshly cleaned rug, Carpet Cleaning Group serving Niles, IL

From Our Reviews

One Google reviewer had us clean a storm-damaged basement carpet, a sectional, and a rug, and said the water damage came all the way out. Others point to crews who arrive when promised and walk them through the work.

One honest note from a reviewer is worth sharing. A pet spot that had been sitting a long time didn’t lift completely. If you find an accident, call sooner rather than later.

Before and after bedroom carpet stain removal by Carpet Cleaning Group, serving Niles, IL

Nearby Towns We Serve

Just over the border, we clean in Morton Grove to the north, Park Ridge to the west, and Skokie to the east.

Niles Carpet Cleaning FAQ

Can you clean basement carpet after a sewer backup?

Yes. We look at the carpet and the pad, then tell you plainly what’s worth cleaning and what should be replaced.

Is my basement priced as more than one room?

No. Up to 450 sq. ft., a basement is a single $180 charge.

When can my family use the basement again?

Give it at least 4 to 6 hours. Basements dry slower, so a fan or dehumidifier helps.

Will you shift the couch and chairs off the carpet?

Yes. Standard furniture gets moved for you as part of the job.

Can you take my area rug with you?

Ask when you call, and we’ll explain the options for your street.

Will I know when the crew is close?

Yes. You’ll get a phone call as they head your way.

Do you work weekends?

Saturdays, yes, from 8 AM to 5 PM. Sundays we’re closed.

Get Your Niles Basement Back

Call (773) 570-4224 for a free estimate, or send us a quote request. Our crews work weekdays from 8 AM to 8 PM and Saturdays from 8 AM to 5 PM.