Hot water extraction carpet cleaning in a Chicago home

Steam Carpet Cleaning in Chicago

Steam carpet cleaning is the deepest clean a carpet can get without pulling it up. Carpet Cleaning Group is a family-owned company at 3652 N Milwaukee Ave. We’ve used this method on carpet across Chicago since 2014.

4 to 6 hoursTypical dry time

Spot treatment includedNever an add-on

Green Seal certifiedCleaning solution

No fuel or parking feeOn any job

What Steam Cleaning Actually Is

The industry name is hot water extraction. We heat water and mix in a Green Seal certified cleaning solution. That goes into the pile under pressure. Then the extraction vacuum pulls the water back up, and the loosened soil rides out with it.

Despite the name, there’s no real steam involved. Extraction rinses as it goes, so it doesn’t leave soap behind to attract new dirt. That’s why carpet stays clean longer after extraction than after shampooing.

How Steam Carpet Cleaning Works

  1. We call before we arrive.
  2. We walk the rooms with you and look at stains, traffic lanes, and pet spots.
  3. We move standard furniture and pre-treat spots and the heaviest traffic areas.
  4. We clean with hot water extraction and pull the water back out.
  5. We groom the pile and walk the rooms with you again.

Most carpet is dry in 4 to 6 hours. Run fans or the AC to speed it up.

What It’s Good For

Traffic lanes

The paths down hallways and in front of the couch. Soil walked into the pile over a season comes out with extraction.

Winter salt

Salt tracked in from November through March grinds against the fiber. Vacuuming can’t reach what has worked down to the base.

Pet accidents

Urine sinks below the surface. For odor that keeps coming back, see our pet odor removal.

Neglected carpet

If it has gone years without a cleaning, our deep carpet cleaning adds extra pre-treatment and passes.

What Chicago Winters Do to Carpet

From November through March, the sidewalk comes indoors. Road salt, slush, and grit from the plows ride in on every pair of boots. Each step grinds that material against the fiber like sandpaper.

Color dulls first. Then the pile wears down along the paths you walk most. Vacuuming lifts the loose top layer, but extraction reaches what’s at the base. Read more about road salt carpet damage.

How Often to Clean

The Carpet and Rug Institute suggests every 12 to 18 months for most homes. Shaw Floors recommends hot water extraction on the same 12 to 18 month schedule.

In Chicago, we suggest twice a year. Twice is a must if you have pets, kids, or live on a busy street. The spring clean matters most, because salt left in the fiber through summer keeps wearing it down.

What It Costs, and What Never Gets Added

A common complaint about carpet cleaners is a low phone price that grows once the crew is inside. Here’s how we price it instead.

  • Rooms are priced by size, not by a guess at the door. Every rate is on our price list.
  • Spot and stain treatment is part of the cleaning price.
  • Moving standard furniture is part of the job.
  • The minimum service order is $180.
  • Card payments carry a 3.7% processing fee. There is no fuel or parking fee.

You get the price before we start, and the price we quote is the price you pay.

Two-Flats, Walk-Ups, and High-Rises

Two- to four-unit buildings are the most common kind of rental housing in Chicago. They hold more than 32 percent of the city’s rental units, according to research from DePaul University’s Institute for Housing Studies. Many of those units sit up a flight or two of stairs.

Our hoses reach 200 feet from the van. Past that, we bring portable equipment up to the unit. In downtown buildings, our crews unload at the loading dock and park on the street. We can send your building a certificate of insurance the same or next day.

If a Spot Comes Back

Some stains wick back up as carpet dries. The spill soaked into the backing or the pad, and drying pulls it to the surface. If a spot returns within 48 hours of your cleaning, call us and we’ll come back.

Ready for a price? Call and we’ll walk you through it.

Call (773) 570-4224
Carpet Cleaning Group technician delivering a clean area rug to a Chicago home

Area Rugs Go to Our Shop

We don’t steam clean area rugs on your floor. We pick them up for free and clean them at our shop. Rug cleaning is $3.50 per square foot, and most rugs are back in 1 to 2 weeks.

See how we clean area rugs

Serving All of Chicago and the Suburbs

Our shop is in Portage Park, near Six Corners. We clean in every Chicago neighborhood and across the suburbs, and the price is the same wherever you are. See every town on our service area page.

We’re the same Chicago carpet cleaning team for every job. See all of our residential cleaning services, or our commercial carpet cleaning for offices and buildings.

Frequently Asked Questions

What is the difference between steam cleaning and dry cleaning?

Steam cleaning, or hot water extraction, rinses soil from the base of the fiber and pulls it back out. It cleans deeper but needs drying time. Dry and low-moisture methods clean the surface and dry faster. For carpet that hasn’t been cleaned in a while, extraction is the one that restores it.

How often should I steam clean my carpet?

The Carpet and Rug Institute suggests every 12 to 18 months for most homes. In Chicago, we suggest twice a year. Clean once in spring to clear out winter salt, and once in fall before it starts again.

How long does carpet take to dry?

Most carpet is dry in 4 to 6 hours. Socks are fine sooner. Wait to wear shoes until it’s fully dry.

Will the price change when the crew arrives?

No. The price we quote is the price you pay. Spot and stain treatment is included.

Can you clean carpet in a third-floor walk-up?

Yes. Our hoses reach 200 feet from the van. Past that, we bring portable equipment up to the unit.

What if a stain comes back after cleaning?

Call us. If a spot returns within 48 hours of your cleaning, we come back.

Are your products safe for kids and pets?

Yes. Our cleaning solution is Green Seal certified and non-toxic. Kids and pets can go back on the carpet once it’s dry.

Get a Free Quote

We’re open Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM. We’re closed Sunday.